Terms & Conditions

About INSTY (Contact & Grievance)

Grievance Redressal: We aim to acknowledge grievances within 48 hours and attempt resolution within 30 days.

Definitions

• You / User / Learner: Any person using the Service and/or enrolling in a Program.
• Content: Materials provided by INSTY (videos, slides, templates, recordings, frameworks, assessments, resources, branding).
• Input: Any data/text/images/files you upload or submit.
• Output: Any content generated on the Service based on your Input (if applicable).
• Live Brief / Project: Practical work performed during a Program.

Eligibility

You must be 18+, or have written parent/guardian consent. You confirm information you provide is accurate and complete.

Enrollment & Access

Enrollment is confirmed only after successful payment and completion of any screening/verification steps (if applicable).

Access to Program materials, communities, and sessions is for personal use only. Credential sharing may result in suspension/removal.

Program Delivery (Hybrid / Online / Offline)

Programs may be delivered in a hybrid format (online + offline), as communicated for the specific batch. INSTY may reasonably modify schedules, venues, instructors/mentors, delivery tools, and content sequence due to operational needs while maintaining intended outcomes.

Code of Conduct

You agree to respectful conduct. Prohibited conduct includes harassment, hate speech, threats, bullying, discrimination, disruption, spamming/solicitation, cheating, plagiarism, impersonation, and misuse of community channels. Violations may lead to removal and loss of access (see Refunds).

Assessments & Integrity

Programs may include assignments, evaluations, attendance requirements, and performance reviews. Integrity violations may result in score cancellation, certificate denial, disqualification from opportunities, or removal.

Recording Policy (Important)

INSTY may record sessions for learner access, quality, training, or internal review unless stated otherwise for a Program.

Intellectual Property (INSTY Content)

All Content is owned by or licensed to INSTY. You receive a limited, personal, non-transferable license to use Content only for learning. You may not copy, distribute, resell, upload, publish, or commercially exploit any Content without written permission.

Live Briefs / Projects — Ownership & Portfolio

Unless INSTY explicitly states otherwise in writing for a specific Program:

• INSTY owns deliverables/outputs created as part of the Program (drafts + finals).
• Portfolio use is permitted only after written approval by INSTY and only if it does not reveal confidential information or violate partner/client requirements.
• INSTY may restrict/revoke portfolio permissions for confidentiality, quality control, partner/client requirements, or IP reasons.

Certificates (If Applicable)

Certificates (if any) may be issued based on completion/performance and verification. INSTY may withhold/revoke certificates for misconduct, integrity violations, or non-payment.

Hiring / Interview Opportunities ("Guaranteed Interviews")

If a Program advertises "Guaranteed Interviews":

• This means INSTY will facilitate interview opportunities for eligible learners, subject to Program criteria (for example: minimum attendance, completion of required work, satisfactory conduct, and any screening criteria communicated).
• "Interview opportunity" means INSTY will make reasonable efforts to schedule at least one interview/screening interaction through its network or arranged panels.
• This does not guarantee selection, job offer, compensation, role type, location, start date, or timeline; final decisions rest with employers/partners.

Payments

Fees, applicable taxes (including GST where applicable), and payment schedules will be communicated at the time of enrollment/checkout. If installments are offered and payments are missed, INSTY may pause access until dues are cleared.

Refunds, Cancellations & Transfers

Seat transfers are not allowed.

If INSTY cancels a Program entirely and does not provide a reasonable alternative (replacement batch/format), INSTY may issue a refund or credit at its discretion, unless otherwise required by law.

Account Security

If you create an account, you are responsible for maintaining credential confidentiality and all activity under your account.

Input Responsibility

You are solely responsible for your Input and confirm you have the rights/permissions to submit it. You must not upload illegal, infringing, or harmful content.

Output (If Tools/AI Are Offered)

If the Service generates Output:

• Subject to your compliance, you may use the Output for lawful purposes.
• Program exception: If Output/deliverables are created as part of a Program/Live Brief, Section 10 applies.
• Accuracy disclaimer: Output may be inaccurate/incomplete/biased; you should verify independently before relying on it.

Acceptable Use

You agree not to use INSTY to:

• generate illegal, defamatory, hateful, harassing, or harmful content
• infringe third-party IP, privacy, or publicity rights
• reverse engineer, decompile, or attempt to extract source code/models
• scrape/automate/mass-generate content in a manner that disrupts systems or violates usage limits
• bypass security or access controls

Third-Party Tools

Programs/Service may use third-party tools (video platforms, messaging apps, cloud tools, payment gateways). Their terms may apply. INSTY is not responsible for third-party outages or changes.

Privacy

INSTY collects and processes personal data for enrollment, delivery, assessments, certification, interview facilitation, communications, support, safety, and compliance, in accordance with applicable Indian laws.

Communications

You consent to receive Program-related communications via email/WhatsApp/SMS/phone. You may opt out of promotional messages; essential Program communications may still be sent.

Disclaimers

Programs and the Service are educational/informational. Outcomes depend on effort, background, and market/employer requirements. No guarantee is made beyond what is explicitly stated in these Terms.

Indemnity

You agree to indemnify and hold harmless INSTY (and its team/partners) from claims, losses, damages, liabilities, and expenses arising out of your (a) breach of these Terms, (b) misconduct, (c) Input you submit, or (d) violation of law or third-party rights.

Limitation of Liability

To the maximum extent permitted by law:

• INSTY is not liable for indirect/incidental/special/consequential damages (including loss of profits, opportunities, or data).
• INSTY's total liability for any claim will not exceed the amount paid by you for the relevant Program/Service giving rise to the claim.

Termination / Suspension

INSTY may suspend or terminate access to the Service and/or Program (including communities/materials) for violations of these Terms, misconduct, integrity issues, credential sharing, or harmful activity. Termination may be immediate where necessary for safety/compliance.

Force Majeure

INSTY is not responsible for delays/failures due to events beyond reasonable control (natural disasters, government actions, strikes, outages, internet disruptions, etc.).

Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts in Mumbai, Maharashtra shall have jurisdiction.

Miscellaneous

• Severability: If any provision is unenforceable, the remainder remains effective.
• Waiver: Failure to enforce a provision is not a waiver.
• Entire Agreement: These Terms plus any Program-specific written addenda form the entire agreement.
• Assignment: INSTY may assign its rights/obligations to a successor; you may not transfer your rights without written consent.
• Updates: INSTY may update these Terms; continued use/enrollment after updates means acceptance.